Triage System Market - Global Market Share, Trends, Analysis and Forecast, 2023-2032
The global triage system market was estimated to be US$ 8.05 Billion in 2022 and is expected grow at a CAGR of 19.8% between 2023 to 2032.
Triage systems are methods used to prioritize patients' medical treatment based on the severity of their condition. Triage is typically used in emergency situations where there are limited resources, and medical professionals need to determine which patients need immediate attention and which can wait.
The goal of triage is to ensure that the most critically ill or injured patients receive the necessary medical care first, increasing their chances of survival and improving overall patient outcomes. Triage systems typically involve a series of assessments, including vital sign measurement, symptom evaluation, and medical history, to determine the severity of a patient's condition and the appropriate level of care needed.
Triage System Market Drivers
Increasing demand for emergency medical services and disaster response is driving the market growth
The global triage systems market is being driven by several key factors, including increasing demand for emergency medical services and disaster response, rising adoption of electronic health records and healthcare information systems, growing emphasis on improving patient outcomes and reducing healthcare costs, and growing awareness of the importance of triage in improving patient outcomes. These factors are leading to increased investment in the development and implementation of triage systems worldwide.
Triage systems play a critical role in emergency medical services, enabling healthcare providers to identify and treat patients more quickly and efficiently, thereby reducing the risk of complications and the need for more costly interventions. As healthcare costs continue to rise, healthcare providers are increasingly looking for ways to improve patient outcomes while reducing costs, and triage systems can help achieve this goal.
In addition, the growing adoption of electronic health records and other healthcare information systems is expected to further drive the growth of the triage systems market, as these systems rely heavily on accurate and up-to-date patient data. Overall, the global triage systems market is expected to continue to grow in the coming years as healthcare providers and policymakers recognize the critical role that these systems play in improving patient outcomes and reducing healthcare costs.
Solutions Segmentation of Global Triage System Market
Triage Platforms/Applications segment is the largest segment in the market
Based on solutions, the market is segmented into Triage Platforms/ Applications, and Services.
Among these, the Triage Platforms/Applications segment is the largest segment in the global triage systems market due to several reasons. Firstly, triage platforms/applications offer a comprehensive and integrated solution for triage management, including patient assessment, prioritization, and allocation of resources. These platforms use advanced algorithms and machine learning to help healthcare providers make informed decisions and provide the right level of care to patients. As such, they offer a more efficient and effective solution for triage management compared to traditional methods.
Secondly, the adoption of healthcare IT solutions, including triage platforms, is on the rise globally, driven by the need for more accurate and efficient healthcare data management. Triage platforms/applications are a key component of this trend, as they rely heavily on accurate and up-to-date patient data to make informed decisions. As such, the demand for triage platforms/applications is expected to continue to grow in the coming years, further driving the growth of this segment.
End-users segmentation of Global Triage System Market
Primary Care Centers end-user dominate the market
Based on end-users, the market is segmented into Primary Care Centers, Emergency/ Urgent Care Centers.
Among these, the Primary Care Centers segment is the largest segment in the global triage systems market due to several reasons. Firstly, primary care centers are the first point of contact for patients seeking medical care, and they play a critical role in the early detection and prevention of diseases. Triage systems are an essential component of primary care centers, as they help healthcare providers assess patients quickly and accurately, enabling them to prioritize care and refer patients to specialists when needed. As such, the demand for triage systems is high among primary care centers, which drives the growth of this segment.
Secondly, the increasing burden of chronic diseases and the growing aging population worldwide is expected to drive the demand for primary care services in the coming years. Triage systems play a critical role in managing chronic diseases, enabling healthcare providers to identify high-risk patients and provide appropriate interventions. As such, the demand for triage systems is expected to grow in parallel with the growth of primary care services.
Regional Trends of the Global Triage System Market
North America is the largest market for a triage system
Geographically, the global triage system market is segmented into North America, Europe, Asia-Pacific, Middle East and Africa, and South America.
Following are some of the major trends in these regions –
North America is the largest regional market for triage systems, and several key trends are shaping the market in this region. One trend is the increasing adoption of mobile and cloud-based triage systems, which are enabling healthcare providers to access patient data and triage information from anywhere, at any time.
Another trend is the growing use of telehealth and virtual care solutions, which require sophisticated triage systems to ensure appropriate patient triage and resource allocation. Additionally, there is a trend towards greater collaboration between healthcare providers, which is driving the demand for more integrated and interoperable triage systems.
In Europe, the adoption of triage systems is also on the rise, driven by the need to improve the efficiency and quality of care delivery. One trend in the region is the increasing use of artificial intelligence (AI) and machine learning (ML) in triage systems, which can help healthcare providers make more accurate and informed decisions. Another trend is the growing emphasis on patient-centric care, which is driving the demand for more patient-friendly triage systems that prioritize patient needs and preferences.
In the Asia-Pacific region, the adoption of triage systems is being driven by the increasing demand for advanced healthcare services, coupled with the rising incidence of chronic diseases and the growing geriatric population. One trend in the region is the increasing use of digital health solutions, including mobile apps and wearables, which are generating large volumes of patient data that can be used to improve triage accuracy and efficiency.
Another trend is the growing adoption of telemedicine and remote patient monitoring solutions, which require sophisticated triage systems to ensure appropriate patient triage and resource allocation.
Key players and market strategies:
Companies operating in the global triage systems market are adopting various growth strategies to increase their market share and expand their customer base.
One of the key growth strategies is product innovation and development. Many companies are investing heavily in research and development to develop advanced triage systems that offer greater accuracy, efficiency, and interoperability with other healthcare IT solutions. For instance, in 2021, Philips launched its Emergency Care Informatics Suite, which includes a triage application that can help healthcare providers prioritize patients based on their clinical urgency.
Another key growth strategy adopted by companies is partnerships, collaborations, and strategic alliances. Many companies are partnering with other healthcare IT solution providers, hospitals, and research institutions to expand their product offerings and customer base. For instance, in 2021, Allscripts partnered with InTouch Health to offer an integrated telehealth solution that includes a triage component. This partnership allows Allscripts to offer a comprehensive telehealth solution to its customers, while InTouch Health benefits from Allscripts' large customer base.
Mergers and acquisitions are also a popular growth strategy in the triage systems market. Many companies are acquiring or merging with other companies to expand their market presence and increase their product offerings.
For instance, in 2020, R1 RCM acquired Cerner RevWorks, a revenue cycle management solutions provider, to expand its revenue cycle management offerings to include triage and coding services. These growth strategies allow companies to increase their market share, expand their customer base, and offer more comprehensive solutions to their customers.
Some of the biggest companies operating in the global triage system market are Ascom Holding AG, Cerner Corporation, Cisco Systems, Inc., Clinical Workflow Solutions Pty Ltd., Connexall USA, ESO Solutions, Inc., Hill-Rom Holdings, Inc., IBM Corporation, Intersystems Corporation, Koninklijke Philips N.V., Medical Information Technology, Inc., NantHealth, Inc., Siemens Healthineers AG, Vocera Communications, Inc., Zoll Medical Corporation and many more.
Global Triage System Market Segmentation:
By Solutions:
- Triage Platforms/ Applications
- Services
- Digital Triage Services
- Telephonic Triage Services
By End Users:
- Primary Care Centers
- Emergency/ Urgent Care Centers
By Region:
- North America
- United States
- Canada
- Rest of North America
- Europe
- Germany
- United Kingdom
- Italy
- France
- Spain
- Rest of Europe
- Asia Pacific
- Japan
- India
- China
- Australia
- South Korea
- Rest of Asia Pacific
- Middle East & Africa
- UAE
- Saudi Arabia
- South Africa
- Rest of the Middle East & Africa
- South America
- Brazil
- Rest of South America
- Introduction
- Research Objectives
- Report Assumptions
- Research Methodology
- Abbreviations
- Preface
- Market Definition
- Report Scope and Market Segmentation
- Research Highlights
- Market Synopsis: Global Triage System Market
- Global Triage System Market Qualitative Analysis
- Trends
- Market trends
- Technology Trends
- PESTLE Analysis (For 3 prominent countries)
- Market Influencers
- Driving Forces
- Hindering Forces
- Opportunities
- COVID-19 impact
- Porter’s Five Forces Analysis
- Value Chain Analysis
- Trends
- Global Triage System Market Analysis and Forecast, by Solution
- Overview and definitions
- Key segment analysis
- Global Triage System Market Estimates (US$ Mn), Solution, 2019 – 2032
- Triage Platforms/ Applications
- Services
- Digital Triage Services
- Telephonic Triage Services
- Global Triage System Market Analysis and Forecast, by End User
- Overview and definitions
- Key segment analysis
- Global Triage System Market Estimates (US$ Mn), End User, 2019 – 2032
- Primary Care Centers
- Emergency/ Urgent Care Centers
- Global Triage System Market Analysis and Forecast, by Region
- Overview and definitions
- Key segment analysis
- Global Triage System Market Estimates (US$ Mn), by Region, 2019 – 2032
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- South America
- North America Triage System Market Analysis and Forecast
- Overview and definitions
- Key segment analysis
- North America Triage System Market Estimates (US$ Mn), Solution, 2019 – 2032
- Triage Platforms/ Applications
- Services
- Digital Triage Services
- Telephonic Triage Services
- North America Triage System Market Estimates (US$ Mn), End User, 2019 – 2032
- Primary Care Centers
- Emergency/ Urgent Care Centers
- North America Triage System Market Estimates (US$ Mn), by Country, 2019 – 2032
- United States
- Canada
- Rest of North America
- Europe Triage System Market Analysis and Forecast
- Overview and definitions
- Key segment analysis
- Europe Triage System Market Estimates (US$ Mn), Solution, 2019 – 2032
- Triage Platforms/ Applications
- Services
- Digital Triage Services
- Telephonic Triage Services
- Europe Triage System Market Estimates (US$ Mn), End User, 2019 – 2032
- Primary Care Centers
- Emergency/ Urgent Care Centers
- Europe Triage System Market Estimates (US$ Mn), by Country, 2019 – 2032
- Germany
- United Kingdom
- Italy
- France
- Spain
- Rest of Europe
- Asia Pacific Triage System Market Analysis and Forecast
- Overview and definitions
- Key segment analysis
- Asia Pacific Triage System Market Estimates (US$ Mn), Solution, 2019 – 2032
- Triage Platforms/ Applications
- Services
- Digital Triage Services
- Telephonic Triage Services
- Asia Pacific Triage System Market Estimates (US$ Mn), End User, 2019 – 2032
- Primary Care Centers
- Emergency/ Urgent Care Centers
- Asia Pacific Triage System Market Estimates (US$ Mn), by Country, 2019 – 2032
- China
- Japan
- South Korea
- India
- Australia
- Rest of Asia Pacific
- Middle East & Africa Triage System Market Analysis and Forecast
- Overview and definitions
- Key segment analysis
- Middle East & Africa Triage System Market Estimates (US$ Mn), Solution, 2019 – 2032
- Triage Platforms/ Applications
- Services
- Digital Triage Services
- Telephonic Triage Services
- Middle East & Africa Triage System Market Estimates (US$ Mn), End User, 2019 – 2032
- Primary Care Centers
- Emergency/ Urgent Care Centers
- Middle East & Africa Triage System Market Estimates (US$ Mn), by Country, 2019 – 2032
- UAE
- Saudi Arabia
- South Africa
- Rest of MEA
- South America Triage System Market Analysis and Forecast
- Overview and definitions
- Key segment analysis
- South America Triage System Market Estimates (US$ Mn), Solution, 2019 – 2032
- Triage Platforms/ Applications
- Services
- Digital Triage Services
- Telephonic Triage Services
- South America Triage System Market Estimates (US$ Mn), End User, 2019 – 2032
- Primary Care Centers
- Emergency/ Urgent Care Centers
- South America Triage System Market Estimates (US$ Mn), by Country, 2019 – 2032
- Brazil
- Argentina
- Rest of South America
- Competition Analysis – Global Triage System Market
- Market Composition
- Market Share Analysis (%), by Supplier (2022)
- Company Profiles
- Ascom Holding AG
- Business overview
- Geographic presence
- Product portfolio
- Financial facts
- Relevant news and strategic view
- Cerner Corporation
- Cisco Systems, Inc.
- Clinical Workflow Solutions Pty Ltd.
- Connexall USA
- ESO Solutions, Inc.
- Hill-Rom Holdings, Inc.
- IBM Corporation
- Intersystems Corporation
- Koninklijke Philips N.V.
- Medical Information Technology, Inc.
- NantHealth, Inc.
- Siemens Healthineers AG
- Vocera Communications, Inc.
- Zoll Medical Corporation
- Ascom Holding AG
- Conclusion & Recommendations
Frequently asked questions about this report
How much is the triage system market worth?
The triage system market was estimated to be US$ 8.05 Billion in 2022.
What is the triage system market growth?
The triage system market is expected grow at a CAGR of 19.8% between 2023 to 2032.
What are the factors driving the triage system market?
The global triage systems market is being driven by several key factors, including increasing demand for emergency medical services and disaster response, growing emphasis on improving patient outcomes and reducing healthcare costs, and growing awareness of the importance of triage in improving patient outcomes.
Which solution type is the largest in the triage system market?
The Triage Platforms/Applications segment is the largest segment in the global triage systems market.
Which is the largest regional market for triage system?
North America is the largest regional market for triage systems, and several key trends are shaping the market in this region. One trend is the increasing adoption of mobile and cloud-based triage systems, which are enabling healthcare providers to access patient data and triage information from anywhere, at any time.
Which end-user is the largest in the triage system market?
The Primary Care Centers segment is the largest segment in the global triage systems market. Primary care centers are the first point of contact for patients seeking medical care, and they play a critical role in the early detection and prevention of diseases.
Which are leading players in the triage system market?
Ascom Holding AG, Cerner Corporation, Cisco Systems, Inc., Clinical Workflow Solutions Pty Ltd., Connexall USA, ESO Solutions, Inc., Hill-Rom Holdings, Inc., IBM Corporation, Intersystems Corporation, Koninklijke Philips N.V., Medical Information Technology, Inc., NantHealth, Inc., Siemens Healthineers AG, Vocera Communications, Inc., Zoll Medical Corporation, among others are leading players in the triage system market.